Originally posted on jczaugg:

See on Scoop.itLes chiffres et les Etres

Follow these 12 steps to become a better communicator and build productive business relationships.

1: Relax

2: Stay present

3: Get quiet
4: Be positive

5: Confirm values

6: Evoke memories

7: Watch nonverbal cues
8: Be appreciative

9: Speak warmly
10: Slow down

11: Be brief

12: Listen deeply

 

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